• Ability to perform under the pressure of frequent interruptions and distractions
• Ability to proofread very detailed materials and monitor work accurately
• Strong interpersonal skills to effectively and diplomatically interact with others
• Demonstrated excellent verbal and written communication skills
• Ability to speak clearly and distinctly using appropriate vocabulary and grammar to obtain and convey information
• Skill in working independently and following through on assignments with minimal supervision
• Ability to maintain equanimity in the face of resistance, indifference or hostility
• Knowledge and skill in using various computer programs such as Word, Excel, PowerPoint, Outlook email and database software
• Ability to establish and maintain cooperative working relationships with co-workers, faculty, residents, nurses, students, University representatives, patients and the public
• Willingness to work a flexible schedule which will include evenings, nights, weekends, and holidays
• Ability to organize and track multiple records and requests and follow through in a timely manner
• Ability to handle confidential material while protecting its strict confidentiality
• Transportation/driving required to various clinic locations as assigned by managers
• Detailed knowledge of medical terminology and the ability to distinguish different exams and medical diagnoses is required

Preferred:

• A minimum of two years of scribe or related physician support experience
• Prior experience with training new Physician Support Assistants 
• Previous experience with electronic medical records such as Medhost, EPIC, Cerner, etc.
• Knowledge of E&M codes and the level of documentation necessary for each billing level