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Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Reports to the Director, Security Operations on a weekly basis with a professional working relationship.
Prepares work schedule and schedules time off in accordance with departmental and CHRISTUS policy; assures appropriate work coverage.
Reviews time sheets for accuracy and turns into payroll on a timely basis. Verifies time sheets, justifies overtime, and approves time sheets.
Conducts Associate performance reviews in accordance with CHRISTUS Health policies and procedures in a timely manner ensuring fairness.
Counsels Associates and recommends disciplinary action if need arises.
Interviews and recommends candidates for employment in accordance with established policies and procedures.
Conducts departmental staff meetings and offers on the job training on a continual basis to officers/staff.
Tracks Associate performance in areas of patrol/enforcement/report writing, customer service functions, and directs improvement as needed.
Works with Director, Security Operations to accurately complete the departmental budget within specified time frame for capital equipment, supplies/other expenses, and staffing.
Monitors approved departmental budget and hours.
Conducts follow up investigations on variance reports concerning losses, accidents, injuries, and requests by Quality Assurance, Risk Management, Administration, and Human Resources.
Conducts inspections of various departments along with a member of the Safety Committee to expose any safety or fire hazard.
Conducts new Associate orientation.
Procures supplies, equipment, and maintenance or replacement of equipment.
Develops/implements departmental policies and procedures manual.
Keeps up to date on new laws and regulations in the field of law enforcement through contacts with the appropriate local Police Department and local law enforcement agencies.
Creates a welcome atmosphere, answers telephone, relays messages, and maintains open channels of communication.
Is responsible for parking and traffic control. Keeps up to date Associate vehicle stickers and records.
Maintains appropriate departmental records and reports.
Makes recommendations to Director, Security Operations in security, loss prevention, and equipment.
Reviews and approves departmental reports.
Performs duties of Security Officer as need arises.
Must have excellent written and verbal communication skills.
Must be able to remain rational and calm under stress.
Must be capable of managing multiple tasks simultaneously.
Must have a thorough knowledge of applicable state laws.
Must have high code of ethics, honesty, and courtesy.
Required to demonstrate proficiencies in all patient age categories.
Job Requirements:
Education/Skills
Bachelor's degree in criminal justice, Law Enforcement, Security Management or equivalent preferred.
Experience
Five (5) years of law enforcement and/or security supervisory experience.
Licenses, Registrations, or Certifications
Level 3 Certification (Texas and New Mexico) prior to hire or appointment required.
Must be a Licensed Security Officer (Louisiana) prior to hire or appointment.
Successful completion of all pre-employment and post offer assessments to include the Minnesota Multiphasic Personality Inventory -2 (MMPI-2-RF-PCIR); the California Psychological Inventory (CPI); the Police and Public Safety Selection Report (PPSSR); the Personal Experience Inventory (PEI) and a clinical interview by a third personal psychologist.
Will be required to take random drug test screening.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.