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Customer Service Representative I - Indianapolis
Overview We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, strive for excellence, and are dedicated to supporting their team! Responds to patient inquiries via telephone and email. Determines the best method for problem resolution meeting patient need and organizational guidelines. Coordinates issue resolutions with other departments as necessary. May gather patient personal and billing information for database entry and scheduling. Training in person at Senate Sleep Lab location with possibility of remote work after training evaluation. Candidate must have experience in high volume patient call coverage or prior
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