Overview

M-F 8-4, Remote

This position is responsible for the timely and accurate resolution of accounts receivable for IU Health entities supported by Revenue Cycle System Services. Responsibilities may include, but are not limited to, provider enrollment, charge description master and fee schedule maintenance, claim submission, third party follow up, cash posting, denial appeal and recovery, audit defense and recovery, and patient collections. Position adheres to departmental productivity and quality standards in support of operational goals.

Key responsibilities/duties of this role

• Identify, research, and resolve claim issues.
• Follow-up with insurance companies, patients, and healthcare departments to resolve claims.
• Identify and communicate educational opportunities to management.
• Ensure the timely filing of insurance claims and appeals.
• Manage assigned task list(s).
• Adhere to department work quality audit and productivity expectations.

Must Haves

• Knowledge of medical billing and follow-up.
• Must be able to work in a team-oriented environment.
• Ability to communicate and work effectively with peers, management, and business partners.
• Ability to follow instructions.
• Attention to detail.
• Proficient in time management, organizational and problem-solving skills.

Other Requirements
*At least one year of experience in hospital or physician billing strongly preferred.
* Requires working knowledge of payer billing requirements and regulations.
* Requires a high level of interpersonal, problem solving, and analytic skills.
* Requires effective written and verbal communication skills.
* Requires the ability to work within a team and maintain collaborative relationships.
* Requires the ability to take initiative and meet objectives.