About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Perioperative Services Charge office is a sub-division of the Perioperative Services Administration Department. The Charge Capture Specialist is responsible for the daily operations of the charge/revenue capture department.

Responsible for ensuring all Perioperative charges are captured in an appropriate manner for, but not limited to, the areas of delivery. Ensures charge capture compliance and reduces delays in the billing process by identifying, analyzing, and reconciling charges, verifying bill - only items, and auditing charges.

The Charge Capture Specialist 1 is a hybrid remote position (80% remote, 20% on-campus). Training will be on-campus, and the employee will be moved to remote status after demonstrating competency in charge workflows. The employee may be required to attend departmental meetings and/or go to a designated meeting location or worksite, at the manager's discretion.

Essential Functions of the Role

Reconcile patient records to surgery schedule:

• Knowledge of biliing summary codes such as HCPCS, shell codes, etc.
• Research case by case discrepancies and apply corrections.

Verify Chargeable items against vendor invoices for accurate charging:

• Request new item clarification/verification from the Clinicians and Perioperative Services Supply Chain Services for billable items,
• Audit hospital billing records vs. perioperative services records to ensure revenue compliance guidelines are met.

Review dail audit reports and report discrepancies to appropriate department(s):

• Work on unresolved credits
• Notify appropriate contact person when problem with charge passage occurs.
• Work with internal and external auditors.
• Performs general office duties such as providing administrative and clerical support to a department or office, including entering data or performing word processing. May assist in developing policies, procedures and objectives to maximize workflow and ensure accuracy of records, reports, and letters. Accurately and rapidly prepares a variety of routine communications, reports, forms and correspondence. Promptly opens, routes and distributes incoming and ongoing materials in a timely manner.
• Monitors supply levels and orders accordingly; receives, stores, and distributes supplies. Performs service and maintenance activities related to minor equipment, (i.e., changing ribbons, toners, calling repairmen, etc.).
• Creates and diligently maintains a variety of confidential files in accordance with established policies and procedures.

Key Success Factors

• Ability to consistently meet performance standards of production and accuracy.
• Skilled in use of personal computers and related software applications; accurate data entry, numeric typing, and computer navigation.
• Independent self-starter; able to work carefully, with a high attention to detail.
• Requires good listening, interpersonal and communication skills, and professional, pleasant, and respectful telephone etiquette.
• Able to provide excellent customer service with empathy, patience and confidence.
• Able to maintain a calm and helpful attitude, even under times of stress, and take appropriate and reasonable steps to resolve issues.

• Must be able to read, write and follow instructions and flow chart protocols.

   

• Able to work carefully, with a high attention to detail.
• General computer skills, including but not limited to: typing, information security, electronic medical documentation, hand held scanning and email.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Associate's  or 1 year of work experience above the minimum 
• EXPERIENCE - 2 Year of Experience

About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

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