Overview

Schedule: 8:00am to 4:30pm Monday to Friday
Location: North MOB
Department: OB/GYN

Position Summary

This position supports the OB/GYN Department by facilitating patient flow from point of entry to destination in a timely, accurate, and professional manner. The role involves gathering financial and demographic information to ensure accurate records, scheduling appointments, and supporting optimal reimbursement and clinical outcomes.

Key Responsibilities

• Greet and direct patients and visitors

• Schedule appointments and interview patients for medical and insurance information

• Explain departmental and hospital policies, including charges

• Validate and enter charges into appropriate systems

• Collect necessary payments

• Answer incoming calls and provide accurate information or direction

Qualifications

• Education: High School Diploma or GED required

• Experience: Prior experience in a healthcare setting preferred

• Skills & Knowledge:

  • Ability to learn and retain medical coding (ICD-10, CPT preferred)

  • Ability to interpret insurance information

  • Knowledge of clinical practices and medical terminology preferred

  • Basic proficiency in Microsoft Office (Word, PowerPoint, Excel)