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Posted: 11-Sep-25
Location: Durham, North Carolina
Categories:
Internal Number: 261273
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
General Description of the Job Class
Provide effective management in department for certain area and team members to include responsibility and accountability for quality of care and financial performance for areas; recommend and implement corrective action as necessary.
Duties and Responsibilities of this Level
- Oversees budget for Case Management
- Involved in strategic planning for Case Management
- Supervise 20 Patient Care Coordination Specialist and Admin Specialist
- Weekend on call requirement
- Support Case Management staff at all Duke Health campuses and travel between campus when necessary
- Perform other related duties incidental to the work assigned
Required Qualifications at this Level
Education
Bachelor's degree required.
Experience
Work requires seven years of progressive administrative experience, generally in a hospital, health care or similar service industry to become proficient in managing quality of care and financial performance over assigned hospital service line.
A Master's degree in Hospital Administration, Business Administration or a related field may be substituted for experience on a 1:1 basis.
Knowledge, Skills, and Abilities
Distinguishing Characteristics of this Level
N/A
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.