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Posted: 11-Sep-25
Location: Morrisville, North Carolina
Categories:
Internal Number: 9999-INFOR-168615
Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
Provides direct operational support to the UNC Health Privacy Office staff related to the intake of inquiries and consultations, EMR accessing monitoring, educational development/delivery, and collection of data used in support of presentations offered to leadership.
Responsibilities:
1. Fields calls and emails to the department from internal and external customers. Responds to Level 1 consultations and escalate Level 2 and above to other staff members. Enters cases for investigation into the case management system
2. Performs initial review of audits from the EMR Monitoring system at the direction of the Privacy Program Managers and open investigations into concerning accesses that are identified.
3. Investigates low risk privacy concerns under the supervision of the Privacy Program Managers.
4. Assists in vendor monitoring program by sending and receiving inquires to internal and external parties.
5. Supports the Privacy Program Managers in the development of presentation material including educational content, statistical reports, and project updates.
6. Responds within reasonable time period to privacy inquiries from the UNC HCS Privacy Officer, Chief Audit & Compliance Officer, clinicians, management, and staff.
Other Information
Other information:
Education Requirements:
? High School diploma or GED
Licensure/Certification Requirements:
? No licensure or certification required.
Professional Experience Requirements:
? Two (2) years of experience working in a health care setting or two (2) years of experience in reviewing and analyzing documents.
Knowledge/Skills/and Abilities Requirements:
? Excellent oral and communication skills. Proven confidence and finesse in dealing with public.
? Ability to think and act independently.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Privacy Services
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $18.66 - $26.51 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.