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Posted: 10-Sep-25
Location: San Antonio, Texas
Categories:
Internal Number: 298436
Summary:
The Research Assistant II, under supervision of a Manager/Director, provides assistance in assigned and delegated tasks in support of research projects. Responsibilities include data collection and abstraction, data entry, eligibility screening, registry enrollments, research patient registration, subject visit coordination and supports industry and investigator-initiated projects. Provides support to counselors, coordinators, and/or physicians through coordination and administration of projects and processes including clinical, research, and administrative duties.
Responsibilities:
- Assist with processing, packaging, and shipping of clinical testing specimens & research samples
- Maintain stock of testing kits, patient handouts, and other supplies
- Mails and/or faxes follow up documentation to patients and outside referring providers
- Database management including data entry in electronic data systems
- May assist with project coordination
- May conduct chart reviews and data abstraction
- Obtains complete and detailed information from callers
- Collects necessary records such as previous testing, medical records and HIPAA authorizations in advance of patient appointments
- Complete testing requisition forms, assignment of diagnosis and procedure codes to ensure accurate billing
- Aids families in the scheduling of appointments and for subsequent appointments for family members
- Aids in preparing the documentation necessary for insurance preauthorization and appeals and tracks the process
- Performs eligibility screening
- Reviews and obtains patient consent
- Completes administrative calls to patients, healthcare providers and testing laboratories
- Interacts with families to discuss testing pre-authorization process
- Tracks the status of ongoing communication with clinical laboratories related to coverage and progress of testing
- Navigates electronic health record and clinical databases to obtain clinic notes and family history information to satisfy insurance authorization requests
- Participates in planning meetings relevant to the process
- Interacts with faculty, staff, and students to promote the goals and objectives of the section
- May present project data and components to health care professionals at team meetings
- Act as liaison between testing laboratories, health insurance providers, and counselors or coordinators
- Provide administrative support to develop patient education materials and patient-centered educational events
- Calls out results under direction of counselors or coordinators
- Verify accuracy of study forms, data, and update study forms per protocol
- Collaborate and coordinate with clinicians and research office
- Contact subjects to complete study surveys
- May perform other duties
Requirements:
- Bachelor?s Degree in related field
- Two years of directly related experience in a community or medical setting preferred.
- Previous experience with clinical projects either in administrative or clinical role preferred.
- Administrative experience in a medical office preferred.
- Experience working with patients preferred.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time