Role Overview

• Oversee Epic portfolio supporting MSK's Department of Quality and Safety across enterprise locations.

• Serve as Epic Safety Manager in Health System Operations, leading assessment and coordination of Epic Patient Safety Events (PSEs) and Care Concern Bulletins.

• Manage Epic response to Rapid Response Team actions, after-action reviews, and root cause analyses.

• Lead projects supporting regulatory compliance, performance metrics, and safety-focused Epic initiatives.

• Collaborate with physicians, nurses, operations, and clinical departments to implement solutions that enhance safety.

• Coordinate across portfolios (e.g., imaging, perioperative, infusion) to align safety and regulatory requirements.

• Partner with DigITs, DQS, compliance teams, and clinical services to ensure Epic tools support quality goals.

• Drive optimization of data and workflows to support continuous improvement initiatives.

• Facilitate governance forums to provide updates, prioritization, and decisions for safety-related Epic initiatives.

Key Qualifications

• 5+ years in healthcare quality/safety operations or clinical informatics.

• 2+ years managing Epic projects.

• PMP certification or equivalent project management experience.

• Experience with Epic QRRW, Slicer Dicer, and registries preferred; proven ability to engage interprofessional teams in safety and quality.

Core Skills

• Expertise in Epic systems with strong grounding in hospital operations, safety, and quality principles.

• Ability to lead cross-functional responses to safety events and regulatory changes.

• Skilled in governance, portfolio prioritization, and process improvement.

• Strong communication, leadership, and relationship-building with executives and clinical staff