Overview

Working hours may fall within the following timeframes:

• Monday to Friday, 7:00 AM to 7:00 PM
• Saturday, 8:00 AM to 2:00 PM
• Sunday, 9:00 AM to 1:00 PM
• With rotating weekend shifts

Location: Ball Memorial Hospital

Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude.

Key Responsibilities:

• Customer Service
• Clear Communication
• Transporting patient and family members to destinations throughout the hospital in a wheelchair

Must have:

• Ability to provide wheelchair assistance for individuals of various sizes is essential
• Customer Service experience

* High School Diploma/GED required.
* Previous concierge level customer service experience preferred.
* Previous healthcare experience involving patient/public contact preferred.