Overview

Position Schedule:
Monday to Friday, 8:00 AM - 4:30 PM. No holidays or weekends!

Department:
Multi-Specialty Clinic (9 Providers)

Location: North MOB

Position Summary:
We are seeking a professional and detail-oriented team member to support patient flow and administrative operations in our busy multi-specialty clinic. This role ensures timely and accurate patient processing from entry to destination, contributing to both financial and clinical outcomes.

Key Responsibilities:

• Greet and guide patients professionally throughout their visit.

• Collect and verify financial and demographic information to ensure accurate records.

• Schedule appointments and conduct patient interviews to gather medical information.

• Explain departmental and hospital policies, including charges.

• Enter and validate charges in appropriate systems; collect payments as needed.

• Answer incoming calls and direct patients and visitors appropriately.

Qualifications:

• High School Diploma or GED (required).

• Prior experience in a healthcare setting (preferred).

• Ability to learn and retain medical coding (ICD-10, CPT preferred).

• Understanding of insurance information and clinical practices.

• Familiarity with medical terminology (preferred).

• Basic proficiency in Microsoft Office (Word, PowerPoint, Excel).