$2,000 Sign-On Bonus (taxable) Available
Bonus paid in full with first paycheck
Full-time, 40 Hours/week
Monday - Friday, 8AM-4:30PM
Onsite Akron, OH

Summary:

The Specialty Pharmacy Medication Access Coordinator position resides within the Pharmacy Department and supports the pharmacy by providing medication access assistance to providers, clinical staff, and pharmacists. The position is primarily responsible for completing necessary third-party prior authorization requests, improving patient outcomes, and maximizing efficiency for patients and clinic staff.  Other areas of responsibility include call center support for the specialty pharmacy and navigating financial assistance for patients.

Responsibilities:

1. Provide medication access and affordability services by completing the following:
   • Conduct prospective benefits investigation services to expedite clinic workflow and enhance patient care
   • Review prior authorization requests received from clinic staff
   • Review documentation in the patient's medical record that is required for prior authorization submission
   • P benefits investigation review upon third party payor determination to assess patients coverage and out of pocket costs
   • Identify financial options that could be utilized to reduce patient financial burden including but not limited to copay cards, grants, foundations or manufacturer patient assistance programs.
   • Communicate with clinic staff for any clinical information or guidance related to prior authorization submission and determination
   • Assist the clinic in submitting appeals and independent reviews related to coverage denials
2. Demonstrate proficiency and skill with pharmacy and health system information systems
3. Ensure timely and accurate documentation related to services provided to providers, clinic staff and patients/families
4. Manage and process incoming and outgoing calls in call center including:
   • Processing medication orders
   • Refill reminders
   • Providing order updates
   • Providing prior authorization updates and details
   • Collaborating with other staff for patient needs
5. Effectively communicate with other pharmacy team members, physicians, nurses and patients/families
6. Resolve routine medication-related issues and ensure medication transactions are processed accurately and appropriately
7. Complete other duties as assigned by supervisor or pharmacist regarding medication access and other patient care needs

Other information:

Technical Expertise 

Full Time

FTE: 1.000000

Status: Onsite

About Akron Children's

More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more—...support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.

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