Full Time

40 Hours/Week

Monday - Friday, 8am-5pm, Occasional evenings and weekends 

Remote

Travel Required to Assigned Territory 

Summary:

The Business Development Liaison serves as a key representative of the hospital network, responsible for establishing, nurturing, and maintaining relationships with referring providers, community organizations, and other healthcare entities. This role focuses on identifying growth opportunities, increasing referrals, enhancing service line awareness, and supporting strategic initiatives to expand the hospital's market share.

Responsibilities:

1. Develop and maintain strong relationships with providers, hospitals, community entities, and other referral sources.
2. Promote and educate on hospital services, specialties, programs and access points to targeted external audiences. In person visits and meetings required.
3. Act as the primary liaison between the hospital and referring providers to ensure satisfaction and streamline referral processes.
4. Identify growth opportunities and support organizational strategic initiatives. Coordinate with internal teams to develop strategies that align with business development goals.
5. Conduct market research and competitive analysis, and supply market intelligence to support strategic planning and decision-making.
6. Collaborate with hospital leadership and multiple internal departments to create effective business development plans, promotional materials and campaigns.
7. Coordinate and attend provider visits, meetings, events, and community engagement initiatives.
8. Track referral trends, provider feedback, and service utilization; prepare regular reports to leadership.
9. Act as main resource to referral sources for issue resolution. Resolve provider concerns promptly and escalate service issues appropriately.
10. Assist in onboarding new private practice providers to the network and ensure a smooth referral process.
11. Other duties as assigned

Other information:

Technical Expertise

Full Time

FTE: 1.000000

About Akron Children's

More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more—...support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.

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